As happens most Saturday mornings at Fletcher Moorland, the phone starts to ring and there’s a customer on the line with an urgent breakdown which needs sorting. Most calls at the weekend will be calmly and professionally handled by Jennie, who then puts the wheels into motion to make sure we do all that we can to get our customers …
SERVICEview – Transparency in the repair industry
Wouldn’t it be great to see exactly what happens when you send equipment for repair or servicing? We’ve created SERVICEview for greater transparency and trust for our customers. Now, when you send an item of equipment away for servicing or repair, you’ll receive a video link to the condition of it and the faults found. What’s more, we will send …
Here’s an Update on the Fanuc Spindle Motor Repair
A number of you were commenting and asking questions about the Fanuc Spindle motor we had in for urgent repair over the weekend and I wanted to answer all the questions received. The motor part number is A06B-1455-B200 It is a 4500 rpm main spindle motor for a CNC machine. Year of manufacture was 2007 and the motor had not …
Two Fanuc Motors needed back quickly
An automotive customer of ours had an urgent repair requirement, well two actually, he has two Fanuc motors type A06B-0034-B675 that had failed, both had sheared shafts and both were required back as soon as possible as the machine these came off produced a critical component and could possibly stop production. We received the motors, and the broken off shaft …