HMIs and touchscreen control panels are common on modern-day factory equipment, they are the interface between the machine and the operator. Hence Human Machine Interface – HMI. But did you know they are constantly giving us feedback about their own health status? Well if you know the subtle signs to look for, HMIs in my opinion, give so much information …
Having a ‘can do’ approach really pays off when supporting customers
As happens most Saturday mornings at Fletcher Moorland, the phone starts to ring and there’s a customer on the line with an urgent breakdown which needs sorting. Most calls at the weekend will be calmly and professionally handled by Jennie, who then puts the wheels into motion to make sure we do all that we can to get our customers …
SERVICEview – Transparency in the repair industry
Wouldn’t it be great to see exactly what happens when you send equipment for repair or servicing? We’ve created SERVICEview for greater transparency and trust for our customers. Now, when you send an item of equipment away for servicing or repair, you’ll receive a video link to the condition of it and the faults found. What’s more, we will send …
A game-changer in HMI repair!
Today we launch a major service improvement for our HMI repair customers. Not only are we guaranteeing a 24-hour turnaround on backlight replacement, we will also guarantee the backlights for the lifetime of your HMI! Fletcher Moorland Ltd has always been innovators in the electronic equipment service and repair industry and today is no exception. We are improving our HMI …
5 sure-fire signs your HMI or control panel is about to fail
HMIs and visual control panels are common on modern-day factory equipment, they are the interface between the machine and the operator. (hence HumanMachine Interface – HMI). But did you know they are constantly giving us feedback about their own health status? Well if you know the subtle signs to look for, HMIs in my opinion, give so much information about a failure …